This year, 14 Laing O’Rourke sites were recognised at the Considerate Constructors Scheme’s (CCS) National Site Awards. Two of these – the Severn Crossings maintenance project and Ysbyty Glan Clwyd hospital redevelopment – were issued with gold standards and also nominated for Most Considerate Site.
Rebecca Williams, health, safety and environment advisor at Ysbyty Glan Clwyd Hospital in North Wales, explains the background and complexities of the project. “Since 2011 we have been working in phases to redevelop and refurbish Glan Clwyd and have about 18 months left until we complete the project. Working around a live hospital poses its challenge,” she says. “It’s a very tight, intricate project and it has involved a lot of logistics within live hospital wards to make it work.”
The Laing O’Rourke team has been on the Severn Crossings maintenance project since 1996, and is responsible for the on-going maintenance of the M48 bridge crossing. Project leader Paul Ramshaw has been working closely with his team to secure the gold award. “The assessor has always been very supportive of us and we’ve now achieved gold four years in a row,” he says.
When asked what his project was recognised for, Paul is quick to answer. “Much of our work helps the community. What’s more, we have to be considerate as the public is around us all the time in the form of cyclists, motorcyclists or pedestrians using the bridge.”
All in Paul’s site team are keen volunteers and this has contributed to their gold win for so many years. “We recently had a Girls’ Guide group invite us to visit them on a Saturday,” he says. “About eight team members volunteered and we went along, got the guides dressed up in PPE and gave them a mini bridge challenge that can be constructed and walked over. They did that, took it apart and built it up again over the course of the afternoon.”
Rebecca also cites her team as a contributing factor to the award success. “For us it’s a case of everyone knowing their capabilities and working as a team.
“This is also our fourth gold award and second time as runner up to the most considerate site,” she says.
“We’ve had volunteers work on the children’s ward and we’re helping redevelop courtyards into a more mindful place in the hospital acute mental health unit.”
Because Glan Clwyd hospital site is still functioning on a day-to-day basis, everyone in the Laing O’Rourke team has become a familiar face around the wards. “Our staff are very helpful, giving directions and helping patients and visitors,” she says. “The high-vis and Laing O’Rourke logo have become synonymous with assistance for patients and it’s as though we have become part of the hospital team.”
Doing good means feeling good
Rebecca adds: “It’s about knowing that helping in any way, no matter how small, can make a huge difference and the appreciation that is shown is rewarding to the whole team.”
Paul echoes this sentiment, saying that “it’s also a great morale booster for the team, not just the local community.” For Paul, it’s seeing the community appreciate what his team does that’s important. “When we receive letters and thank-you cards, it can get quite emotional – it makes for a positive day at work,” he says.